06 LinkedIn reviews

Words from managers and colleagues, shown as written on LinkedIn.

LinkedIn recommendation from Chuck Smith: I had the pleasure of hiring and working closely with Zaid Umar during his time as a Release Engineer. Throughout our time working together, Zaid consistently demonstrated a high level of professionalism, diligence, and organization in everything he did. Zaid was dependable, detail-oriented, and always approached challenges with a thoughtful and solution-focused mindset. He played an important role in improving our release processes and execution, helping the team deliver with greater consistency and efficiency. His ability to stay organized while coordinating complex activities made him a valuable contributor and a trusted member of the team. Beyond his technical capabilities, Zaid was a collaborative teammate who was always willing to step in and help wherever needed. I would gladly welcome the opportunity to work with him again and highly recommend him to any organization seeking a skilled and reliable engineering professional.
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LinkedIn recommendation from Jennifer Knights: I had the pleasure of working with Zaid during his time as a Release Manager at TriNet. His leadership, professionalism, and deep expertise in Salesforce deployments consistently stood out. Zaid was instrumental in managing end-to-end Copado releases across both the Sales and Service Clouds, working seamlessly with developers, architects, and the Change Advisory Board. He effectively led three development teams, ensuring each deployment was smooth, well-coordinated, and aligned with both technical requirements and business objectives. Zaid’s ability to navigate complex environments and foster collaboration across diverse teams makes him an exceptional Release Manager and a valuable asset to any organization.
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LinkedIn recommendation from Felicity Longo: I had the pleasure of working with Zaid when he was a Release Manager overseeing Copado, while I served as the Scrum Master for our Salesforce development team. Zaid was an absolute cornerstone in ensuring our releases were smooth, efficient, and well-coordinated across teams. His deep understanding of Copado and release processes, combined with his proactive approach, made deployments seamless. He consistently communicated potential risks, provided solutions before issues arose, and worked collaboratively with developers to optimize our workflows. His attention to detail and ability to manage multiple moving parts under tight deadlines made a significant impact on our team's success. Beyond his technical expertise, Zaid is also a fantastic team player—always willing to help, adapt, and support others. It was a pleasure working with him, and I’d highly recommend him to any team looking for a skilled and reliable Release Manager!
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LinkedIn recommendation from Heaven Knight: Zaid is a hard working, dedicated, and reliable team member - he’s willing to partner together on potentially difficult initiatives to ensure a favorable outcome for all involved, putting the needs of the business above any potential personal feelings. I appreciated our short time working together!
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LinkedIn recommendation from Cheryl Fults: I have had the pleasure of working with Zaid Umar and witness his skills, dedication. Zaid was brought in to fill a newly created role within our engineering group. He quickly learned our existing SDLC (Software Development Life Cycle) processes across multiple application development groups and drove multiple process improvement initiatives. I found him to be adept at managing complex software releases. He is a proactive problem-solver, always willing to go the extra mile to ensure that releases are smooth and successful. Therefore, I recommend Zaid as I am confident he would become a valuable asset to your prospective team.
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LinkedIn recommendation from Joe Monahan: I’ve had the pleasure of partnering with Zaid from Tompkins Robotics during numerous production support efforts, and I can confidently say he has been an outstanding collaborator throughout. As the Release and Configuration Manager, Zaid has consistently supported our iA teams with professionalism, responsiveness, and a strong sense of ownership. He played a crucial role in helping us manage and stabilize complex production environments, often jumping in during critical situations to ensure timely resolutions. Zaid’s clear communication, structured coordination, and deep understanding of both technical and operational aspects helped us maintain service continuity across multiple deployments. Whether it was after-hours troubleshooting, urgent configuration support, or proactive coordination between our CS team and his internal teams, Zaid was always dependable and focused on delivering results. His partnership has made a meaningful impact, and we truly valued his support across every interaction. I would highly recommend Zaid for any team looking for a strong release lead who brings both technical depth and collaborative spirit.
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LinkedIn recommendation from Mark Woytus: Had the great pleasure to work with Zaid for almost two years at Tompkins Robotics. Zaid documented release plans, coordinated upgrades with customers, and maintained customer contact during late-night deployments. Our deploys are often complex. We appreciated Zaid's attention to detail, his ability to keep multiple deploys on-track, and make sure the resources were where they needed to be.
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LinkedIn recommendation from BHAVNA PATEL: It was my privilege working with Zaid at Tompkins Robotics, an exceptional Release Manager whose dedication and commitment exceeds the expectations. He worked tirelessly often late night to make sure every release gets executed smoothly and on time. Zaid brought an uncommon level of clarity and coordination to our software delivery process. Internally, he ensured that every stakeholder from engineering team to leadership was aware of every aspect of release, its timeline and upgrade plans which significantly improved operational readiness across the organization. What truly stood out was how effectively he maintain clear and effective communication with clients kept them fully informed of upcoming releases, updates and impacts of any changes. Zaid was often the direct point of contact for ongoing issues, bridging conversations between our team and the client with professionalism and transparency. His updates were cleared, and action-oriented, which helped to keep both our team and the client aligned through complex moments. Zaid's combination of technical insight, attentions to detail, ownership of the release cycle and calm execution made him a key member of the team that we could always rely on. I highly recommend Zaid and any organization seeking a reliable, well-coordinated product delivery would be fortunate to have him.
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LinkedIn recommendation from Macayla Llewellyn: During my time working with Zaid at Tompkins Robotics, i was highly impressed with his commitment to teamwork, efficiency and meeting critical deadlines. His ability to lead, coordinate and organize teams through deployments successfully, showcases his strong skills in communication, leadership, organization and configuration management. Zaid is detail oriented, ensuring that critical artifacts and resources are secured and maintained, allowing teams to quickly make decisions with informed reasoning. Outside of his technical expertise, Zaid is a pleasant coworker and had never shied away from extending a hand to assist a coworker. If anything, he is the type of person that will walk with you through the challenge. Additionally, Zaid equally stands out through leveraging his wealth of knowledge in IT and cloud computing , during high pressure scenarios expanding the breadth of his technical prowess. Therefore, i recommend Zaid as a technical leader or engineering manager, who would be a wonderful addition to any team lucky enough to have him.
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